Frequently asked questions (FAQ) about Mimaki Printer

Q. What is UV ink?

UJF-3042HG uses UV ink that is cured by UV light.

Q. What materials are compatible?

The UV ink can be printed on plastic, metal, glass, acrylic and other materials.
(Primer or top coating is required on some of materials)
Please test before production or making a purchase. Test printing is also available at our showroom.

Q. I would like to test some materials to see if they are compatible.

Free test printing is available at our showroom.
During test printing, we provide you useful information for satisfying your needs based on our experiences.
Please click here to send us an inquiry about test printing.

Q: Is UJF-3042HG a dedicated machine for smartphone case printing?

No, it isn't. It can print a wide range of three- dimensional objects including promotional products, stationery. The maximum printable size and mountable weight are as follows.
Max. print size
Width:300 mm (11.8") Length:420 mm (16.5")
Media sizes
Thickness: Up to 150 mm (5.9"), Weight: Up to 5 kg (11.0 lbs)

Q: I have UJF-3042. Can I use this printer for producing Digital-MAKIE or foiling?

Both methods are possible if the primer ink is installed. However, a coating process has to be done separately.

Q. Is BBQ or Kebab unit attachable to UJF-3042FX?

Unfortunately, it is impossible. UJF-3042FX doesn't have enough space between the carriage and the print table.
These units are attachable to UJF-3042HG and UJF-6042.

Q. I would like to order print service. Is there any print shops which use Mimaki products near my place?

We can introduce the shops.

Preparation before machine installation

Q. What should I prepare?

A personal computer and a PC stand are needed for each UJF-3042HG / UJF-6042.

Q. What installation space is required for UJF-3042HG?

Installation space: 2.9 x 1.8 m (114.2 x 70.9 in)
- Dimensions of the main unit (W x D x H): 1,200 mm × 970 mm × 770 mm (47.2 in x 38.1 in x 30.3 in) / Weight: 130 kg (287 lb)

Leave a space between printer units.
Front and back sides: 50 cm (19.7 in) at each side
Right and left sides: 30 cm (11.8 in) at each side

Q. Is an electric construction work needed?

It is not necesary.
Power consumption of UJF-3042HG
Oepration mode: 450VA or lower
Stand-by mode:125VA or lower

After installation

Q. Is the printer easy-to-use for beginners?

We provide a training program depending on a request. Please do not hesitate to contact us if you should have any questions.

Q. What is necessary maintenance work?

In order to ensure proper machine operation,daily maintenance is required. Please perform the maintenance according to the instruction.

Q. What should I do if any problems occur.

Please read manuals or FAQ's listed on Mimaki website.
If the problem is not solved, please call Mimaki agent/distributor or Mimaki sales office near you. We also accept an inquiry by E-mail, please click here.

Q.How many operators are needed?

One operator is needed.

Q. Where can I order supplies?

Please call Mimaki agent/distributor or Mimaki sales office near you.

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